After a few rounds of trading depending on your VIP level, you will certainly have some money sitting in your CHY Mall account that you would like out of the system. It is important to know how to complete this task and which options are available for you. This post will explain step by step how to withdraw your accumulated CHY points in cash. In order to get you CHY points out of your CHY back office as cash into your wallet or bank account, please follow the following step:







The whole process starts by clicking on “Withdraw” from your back office. “Withdraw”, circled in red is found on the left-hand side of the screen in your CHY Mall back-office under the “My Finance” rubric as shown on the illustration on the left. This action will open a window from where you will initiate a cash withdrawal.







After clicking on “Withdraw” as shown above, the window below will open; read below the picture to the different parts of the screen and how to fill it out. It is important to note that all the information that will be automatically populating the form comes from what was saved in your profile. This means that if there is any wrong information, then it comes from your profile and most likely was entered wrong by you or someone who has access to your account.



  1. Item #1 represents the withdrawal records. All withdrawals that have ever been requested on the account will be displayed in this history for the account owner to consult in case of a dispute or for review.
  2. Item #2 represents the current amount of CHY points currently available on the account. The entire amount can be withdrawn in increments permitted by CHY mall
  3. Item #3 is the field where the account’s holder enters the amount to be withdrawn
  4. Item #4 is where the account holder selects his or her withdrawal method.  which can be a bank transfer wherever this option is available (currently Ghana and Nigeria), a USDT withdrawal (another digital currency), or a bitcoin BTC withdrawal (Mostly used in the diaspora). Depending on the method selected some fields may disappear if they’re not relevant for that particular method.Withdrawal method
  5. Item #5 represents the amount you will be receiving based on the method selected in the previous field; this field is filled out automatically by converting the amount entered in item #3 to the output currency.
  6. Item #6 should be populated with your BTC wallet address if you choose BTC as the withdrawal method in item #4 and irrelevant fields should disappear and the form will look like the picture below stripped off of all irrelevant fields.BTC Withdrawal
  7. Item #7 should be populated with your USDT wallet address if you choose USDT as the withdrawal method in item #4 and irrelevant fields should disappear and the form will look like the picture below stripped off of all irrelevant fields.USDT Withdrawal
  8. Item #8 provides information on the receiving bank if the bank withdrawal is the selected option. It is important to remind here that a Mobile Money withdrawal falls under bank withdrawal with your phone number as your account number. At the time of writing, this option is only offered by the company in Nigeria and in Ghana. All the other countries offering this method of withdrawal are doing it through service centers that manage to sign an agreement or found ways to use existing services to serve their network base.Bank Withdrawal
  9. Item #9 is for the name of the account holder. This field is only available for bank withdrawal.
  10. Item #10 is for the bank account number. This field is only available for bank withdrawal.
  11. item #11 is for any remarks. This field may remain empty if there are no remarks
  12. Item #12 is for the account holder to enter the payment password in order to confirm the transaction
  13. Last but not least, item #13 is the button that gives the command to proceed with the withdrawal request.


If in any of the above processes does not have the expected information as shown in the illustrations, there is a chance that the information was not entered properly in the first place in your profile. So it is important to know where exactly to go in order to enter or update your personal information including your withdrawal information.

When you are in your back-office after clicking on “Mine”, you should click on your profile icon

Account Profile

The next step is to fill out the form that appears. The key here is to make sure ALL fields are filled; even if it is done by dummy numbers as place holders as the system would not allow you to save otherwise. The form in question should look somehow like the picture below.

CHY Mall Profile update


I hope the above steps were not overly complicated to follow and made sense. Although the above steps are the official ways to withdraw funds from the CHY Mall platform, people have developed ways to get around the system, and instead of withdrawing the money out of the CHY Mall platform, they take the money from the new sign-ups and transfer CHY points and everyone is happy; this method is known as P2P. Are you still thinking about whether to join or not? Don’t think too long because life is about taking calculated risks and in my humble opinion, CHY Mall is a risk worth taking.


57 thoughts on “WITHDRAWING CASH FROM CHY Mall

  • Y k March 22, 2020 at 6:36 am

    Not really satisfies to join

  1. Pascal Nkenglack March 22, 2020 at 4:25 pm

    Hello Kelvin,
    It’s all fine. Whatever you do in life, don’t do it because others convinced you to do so. You must be convinced yourself! I have no problem answering any question you may have but I can’t force you to join. All I can tell you is that I’ve been making $400 every 10 days with Sairui. Sairui isn’t my full-time job by the way; it is just a passive income source that allows me to do or buy myself things that I want.
    Anyway, I wish you find something that satisfies you better than this. All I can tell you is this:
    With Sairui, you get your investment capital and profit every 10 days guaranteed. Up to you if you want to go for another cycle of 10 days or withdraw your money altogether.

    With Sairui:

    No stock to manage

    No sale,

    No sponsorship,

    Time-saving: 15 to 30 minutes per month

    Sairui is accessible wherever you are and most importantly during this pandemic time, from the comfort and safety of your home on a cell phone or a computer.

    Feel free to Whatsapp if you ever wish to know more.



    1. Jephthah Ifeanyi June 8, 2020 at 7:35 am

      I made request for my withdrawal and it’s up to one week now yet I have not received my payment. Can anyone help please !

      1. Pascal Nkenglack June 10, 2020 at 8:36 pm

        Hi, you need to talk to your service center. There is one part of the process where you need to send some info to confirm that the withdrawal request originated from the true account holder. This additional safety on your money.


  • NDIFREKE April 3, 2020 at 4:25 pm

    I made a withdrawal to my bitcoin wallet but it’s up to 4 days it has not entered my bitcoin wallet. On the back office it’s showing unissued. How many days/weeks will it take to get my bitcoin?

    1. Pascal Nkenglack April 4, 2020 at 10:58 am

      Hello dear friend,
      don’t you think you should start with greetings? For your info, I don’t work for Sairui; I am just a partner like you who decided to create this website to help the members of my team to find all information in one spot. So I won’t be able to do much about your current situation but your upline/sponsor should be able to help.
      Now, for your info, there has been some fraudulent withdrawals that have led the management team to decide that ALL BTC withdrawals have to be done through your service center. I guess you know your service center. Get in touch with them and they should be able to have your BTC released.

      Good luck


      1. Stainless May 31, 2020 at 5:47 pm

        Good day bro. Do u av any WhatsApp group that all the investors meets?

        1. Pascal Nkenglack June 1, 2020 at 9:08 am

          I do have one but for my team members.


          1. Ouga brice gatien June 1, 2020 at 11:28 am

            Salut mon frere Pascal, vraiment mes félicitation car tu fais un tres bpn travail, et tu ferais un tres bon parrain…s’il te plait, y a t’il un inconvénient d’avoir ” un parrain ” hors de mon pays ” côte d’ivoire ” parlant de ( centre de service, recevoir mes produits, paiement de gain…), merci encore

          2. Pascal Nkenglack June 1, 2020 at 11:51 am

            Bonjour Brice,
            merci pour les encouragements. Il n’y a aucun obstacle insurmontable quand on veut reussir. J’ai des filleuls jusqu’en Australie mais c’est bien que tu poses la question car en attendant d’avoir un partenariat avec les centre de service de cote d’ivoire ce sera un challenge mais pas impossible de te faire parvenir tes produits. Pour les paiements, c’est pas tres complique. Donc, pour une reponse simple, il n’y a aucun incovenient a avoir son parrain hors de son pays de residence. Le mien est au Cameroun.


  • Emmanuel Akan Okon April 7, 2020 at 8:17 pm

    Good morning sir, please I want to withdraw my SAIRUI points to my UBA Bank, I have feel all my bank details, can I go o ahead and withdraw, does it have a particular amounts to withdraw and days to execute the withdrawal… thanks

    1. Pascal Nkenglack April 8, 2020 at 11:20 am

      Dear Emmanuel,
      please contact your upline and service center in case there is a specific setup to prevent fraud in your country of residence.

      Good luck


  • Hassan H. O April 25, 2020 at 11:58 pm

    Hi the great tutor, just want a confirmation on what I heard about withdrawing through bank account, learnt that 5% is deducted from the amount to be cashed out through the bank but if you make withdrawal through service center you get your money in full. Can you clear this please ?

    1. Pascal Nkenglack April 26, 2020 at 9:05 am

      Hi there,
      Sairui charges 5% processing fees on ANY wthdrawal. However, because service centers always have fresh monies from new members, some of them out of courtesy do a peer to peer sairui points transfer and are then able to pay the member withdrawing money without going through Sairui withdrawal process.



  • Chidinma Onuimo June 3, 2020 at 8:38 am

    Good day Pascal, pls a friend of mine told me that there agents that you can withdraw from, if you don’t want to go through your bank account, pls how true is it?

    1. Pascal Nkenglack June 10, 2020 at 8:48 pm

      Not true. Sairui makes payments in BTC then you can covert if you are in north america


  • Chidinma Onuimo June 3, 2020 at 8:40 am

    And again, please Pascal can I know the service center.

    1. Pascal Nkenglack June 10, 2020 at 8:47 pm

      Yes we are. Code is: dodobertson1


  • Briegel June 11, 2020 at 1:35 pm

    How do i set up

    1. Pascal Nkenglack June 11, 2020 at 8:27 pm

      Dear friend,
      could you please be more specific?


  • David June 13, 2020 at 2:20 am

    Hi, please what is the minimum and maximum amount that I can withdraw in sairui?

    1. Pascal Nkenglack June 13, 2020 at 7:47 pm

      Please contact your service center as they will give you the right amount in your local currency


  • John Anwara August 13, 2020 at 8:03 am

    Hello paschal, good day, ?

    What are the disadvantages of this platform please? An honest truth if you don’t mind paschal

    1. Pascal Nkenglack August 13, 2020 at 8:10 pm

      Are you a member?

      1. Anwara John Okechukwu August 14, 2020 at 12:32 pm

        Yes, joined recently.

        1. Pascal Nkenglack August 14, 2020 at 6:39 pm

          In answer to your previous question: I am still looking.

  • Agi August 14, 2020 at 4:43 am

    Good day Paschal for your effort in educating Chymall partners.

    Someone with numerous VIP accounts, the person will effect withdrawal of cash or btc through each of the accounts given that it is time consuming.

    1. Pascal Nkenglack August 14, 2020 at 10:04 am

      This business is SOOOO easy. Even withdrawing your money is hard… Chhhaaaiiii. People

  • Konye Kalio August 17, 2020 at 12:29 am

    Good day.. just want to be cleared on withdrawing with BTC if there’s an usual issue accompanied with that. Cos I read Tru this thread some one waited 4 4 days yet no deposit in their wallet

    1. Pascal Nkenglack August 17, 2020 at 6:54 am

      there were issues in the past. No with the customer service it takes 3-5 days for the funds to be deposited in the account

  • Bih August 19, 2020 at 7:49 am

    Hi please is there a service center in Japan? I want to register people there and its disturbing because they wont have products

    1. Pascal Nkenglack August 19, 2020 at 3:54 pm

      Check with customer service

  • Obinna Levi August 19, 2020 at 3:13 pm

    I applied for withdrawal since somedays now. But no sign in my bank account

    1. Pascal Nkenglack August 19, 2020 at 3:55 pm

      Check with your service center and/or customer service in Accra

  • Davis August 22, 2020 at 5:42 am

    Good day! Please I place my withdrawal order like a week ago and it was unissued then, but now issued and I haven’t been credited from my UBA acct?? Please what do I do?

    1. Pascal Nkenglack August 23, 2020 at 8:39 am

      Contact customer care 1.

  • Somee August 23, 2020 at 9:59 am

    Pascal good day, pls I made withdrawal to my btc wallet on 19th August is there any other thing I have to do to receive it my service center is far from my state and I don’t know we’re to locate customer service in nigeria

    1. Pascal Nkenglack August 26, 2020 at 5:45 pm

      contact your service center please

  • Benny August 30, 2020 at 6:41 am

    Gud day bro . How do one contact his/her service provider?

    1. Pascal Nkenglack September 1, 2020 at 7:35 pm

      Talk to your sponsor/upline. He/She should be able to help

  • Heidi September 5, 2020 at 8:07 am

    Gudday bro,pls is it possible to cancel a request for withdrawal since is still showing unissued.

    1. Pascal Nkenglack September 5, 2020 at 6:28 pm

      It is. Contact customer service and they will gladly assist you

  • Nma September 10, 2020 at 5:44 pm

    Dear Pascal, please can withdrawal be made with another’s account number

    1. Pascal Nkenglack September 10, 2020 at 8:21 pm

      Not sure I understand

  • Sanda September 16, 2020 at 12:33 pm

    How long does it take to get payment through bitcoin

    1. Pascal Nkenglack September 16, 2020 at 5:56 pm

      3-5 days if you did everything right and submitted the documents thru ur SC

  • Dyna September 23, 2020 at 2:44 am

    Pls I downloaded the app and trief to transfer some money into my momo account on monday.I haven’t received the money yet,pls help me out

    1. Pascal Nkenglack October 1, 2020 at 7:21 pm

      You better make sure your service center offers MoMo withdrawal… especially if you are from the diaspora.

  • Heidi September 25, 2020 at 12:54 pm

    gudevening I placed for withdrawal and it has been paid but it is still showing unissused how do I get den to write issued cos since den I can’t make any withdrawal

    1. Pascal Nkenglack October 1, 2020 at 7:09 pm

      Contact customer care please

  • Nnamdi September 26, 2020 at 4:31 am

    Hi Pascal, thanks for your help. i sent 665 chy points to be withdrawn through the bank, the system displayed only 400 as max that can be withdrawn. what should i do.

    1. Pascal Nkenglack October 1, 2020 at 7:10 pm

      Contact customer care. Your service center can assist with the right contact

  • WIRNGO TIMOTHY October 11, 2020 at 8:50 pm

    Hi good morning sir. Thanks for the explanations.
    I innitiated withdrawal through mobile money in Cameroon but after reading your explanations i discovered that it was only possible to withdraw through mobile money only in Nigeria and Ghana. Please how can i go about to receive the money

    1. Pascal Nkenglack October 12, 2020 at 7:54 pm

      You need to talk to your service center. They will then do it for you. Do not do it from the back office

  • Bola October 15, 2020 at 4:33 am

    Good day partners, I’m just a partner like you all, but I have some info to share, for all those who make a withdrawal through bank, uba to be precise, some times it takes up to a week or 9 days before the money get credited to your account, secondly some center do the withdrawal for you and they still charge you 5% which CHY IS NOT AWARE OF, so bear it in mind that some center operators are good while some are ver terrible just like the center I am, they do the withdrawal for you by p2p yet they delay your money and still charge you 5% or more, and if you complain they block you from getting access to talk to them, guys if u are in a good center, cincuder yourself lucky, good luck guys

  • Geraldine Okongwu October 16, 2020 at 5:13 pm

    Good evening sir. Please sir I don’t have a zenith bank account, so I decided to use my sister’s bank details to withdraw, but it’s been over a week yet nothing it’s showing UNISSUED. Pls sir could my sister acct be the problem

    1. Pascal Nkenglack October 16, 2020 at 6:17 pm

      Dear leader, you should contact the customer care of CHY Mall.


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